What This Policy Covers
This policy covers the records tied to your account: registration details, sign-in logs, support messages, and transaction checks. When we look at payment records, we may see DANA, OVO, GoPay, or QRIS entries, and we keep them only for account administration, dispute handling, and legal requests.
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We use those records to confirm ownership, resolve mismatched entries, and answer change requests without asking you to resend the same proof each time. Eligibility and access always depend on local law, and they are available only where local law permits. If a rule changes, we
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adjust the request path and the contact route so you still know where to send a correction or data question. That keeps the process short, traceable, and aligned with the region you registered from.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.